Frequently Asked Questions
Everything you need to know about shopping with Swiss Connection.
What is your standard shipping timeframe?
We offer express worldwide shipping. Orders within Europe typically arrive in 2-4 business days, while international deliveries take approximately 5-7 business days.
What is your return policy for fashion items?
We accept returns within 30 days of delivery. Items must be in their original condition, unworn, and with all Swiss Connection tags still attached.
How do I ensure I choose the right size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as our European-cut garments may run slightly smaller than US sizing.
Are your materials sustainably sourced?
Yes, Swiss Connection is committed to ethical fashion. We use premium organic cotton, recycled polyester, and ensure all our manufacturing partners follow fair labor practices.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Klarna for flexible installment payments.
Can I track my order once it has shipped?
Absolutely. Once your order is dispatched, you will receive an email notification containing a tracking number and a link to monitor your package's progress.